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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 019200673
Report Date: 05/28/2026
Date Signed: 05/28/2026 03:11:48 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
E BAY DELTA AC/SC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/10/2026 and conducted by Evaluator Lori Alexander-Washington
PUBLIC
COMPLAINT CONTROL NUMBER: 15-AS-20260210153003
FACILITY NAME:D'NALOR CARE HOMES, LLCFACILITY NUMBER:
019200673
ADMINISTRATOR:WILSON, ROLANDFACILITY TYPE:
740
ADDRESS:2706 106TH AVETELEPHONE:
(510) 756-6122
CITY:OAKLANDSTATE: CAZIP CODE:
94605
CAPACITY:6CENSUS: 6DATE:
05/28/2026
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Roland Wilson, Licensee/AdministratorTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Licensee allowing three residents to share a single bedroom.
INVESTIGATION FINDINGS:
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On 05/28/2026 at 2:15PM, Licensing Program Analyst (LPA) L. Alexander conducted a subsequent visit with Administrator, Roland Wilson, to deliver the findings of the above allegation. LPA explained the purpose of the visit with Mr. Wilson.

During the investigation, the Department obtained and reviewed the following documents from the facility: Register of Facility Residents dated 07/01/2025; Personnel Report (LIC 500) dated 01/31/2026; emails titled “R-3.1 Approval Not Requiring Automatic Sprinklers” dated 10/12/2018 and 10/02/2019; City of Oakland Fire Marshal letter dated 10/12/2018 regarding “Exception Request for Automatic Sprinklers on R-3.1”; copies of RCFE licenses reflecting capacity increases from four (4), five (5), and six (6) residents; City of Oakland Fire Marshal Fire Life Safety Inspection letter dated 11/25/2019; facility sketch; and Program Flexibility waiver request dated 04/07/2026.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bennett Fong
LICENSING EVALUATOR NAME: Lori Alexander-Washington
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 15-AS-20260210153003
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
E BAY DELTA AC/SC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
FACILITY NAME: D'NALOR CARE HOMES, LLC
FACILITY NUMBER: 019200673
VISIT DATE: 05/28/2026
NARRATIVE
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LIC9099-C (Page 2)

Allegation: Licensee allowing three residents to share a single bedroom.
Finding: Substantiated

On 02/10/2026, Witness 1 (W1) reported that on 02/03/2026, an on-site audit was conducted at D’Nalor Care Homes, LLC. During the physical inspection of the facility, it was observed that one resident bedroom was occupied by three residents. On 02/18/2026, Staff 1 (S1) stated that the facility had been granted a fire clearance permitting three residents to share a single bedroom.

LPA reviewed facility records, including fire clearance documentation, RCFE licenses, facility sketches, and correspondence from the City of Oakland Fire Marshal’s Office. However, the documents reviewed did not support or validate that an approved fire clearance exception had been granted allowing three residents to occupy one bedroom. Pursuant to California Code of Regulations (CCR), Title 22, Division 6, Chapter 8, Section 87307(a)(2)(D) states:

“Resident bedrooms shall be provided which meet, at a minimum, the following requirements: Not more than two residents shall sleep in a bedroom.”

Based on LPA observations, interviews conducted and records reviewed, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D.

Exit interview conducted. Appeal Rights and a copy of this report provided.

SUPERVISORS NAME: Bennett Fong
LICENSING EVALUATOR NAME: Lori Alexander-Washington
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 15-AS-20260210153003
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
E BAY DELTA AC/SC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612

FACILITY NAME: D'NALOR CARE HOMES, LLC
FACILITY NUMBER: 019200673
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/28/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/11/2026
Section Cited
CCR
87307(a)(2)(D)
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87307 Personal Accommodations and Services
(a) Living accommodations... The facility shall...provide comfortable living accommodations and privacy for the residents... (2) Resident bedrooms shall be provided which meet, at a minimum, the following requirements:
(D) Not more than two residents shall sleep in a bedroom.

This requirement is not met as evidenced by:
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Administrator agrees to ensure compliance by placing another bed in Bedroom #1. Administrator will send a photo of new bedroom set-up to CCLD by POC due date.
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Based on observations, interviews, and records reviewed, the Licensee failed to ensure compliance with California Code of Regulations, Title 22, Section 87307(a)(2)(D), which requires that no more than two residents sleep in a bedroom. During the investigation, it was determined that three residents were occupying one bedroom without documentation supporting an approved fire clearance exception. This poses a potential risk to the health, safety, and personal rights of residents in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Bennett Fong
LICENSING EVALUATOR NAME: Lori Alexander-Washington
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3