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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107209208
Report Date: 06/20/2026
Date Signed: 06/20/2026 11:47:12 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/18/2026 and conducted by Evaluator Mai Yang
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20260618102354
FACILITY NAME:ABLELIGHT, INC. -DEWITTFACILITY NUMBER:
107209208
ADMINISTRATOR:MASK, ITASKAFACILITY TYPE:
740
ADDRESS:898 N. DEWITT AVE.TELEPHONE:
(559) 322-9183
CITY:CLOVISSTATE: CAZIP CODE:
93611
CAPACITY:4CENSUS: 3DATE:
06/20/2026
UNANNOUNCEDTIME BEGAN:
08:05 AM
MET WITH:Designee Rosalind Ward and Lead Staff Michelle WalshTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Staff serve expired food to residents.
Staff use more than one brief on residents.
INVESTIGATION FINDINGS:
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13
On 06/20/26, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct initial complaint investigation and health and safety check. LPA introduced self, stated the purpose of the visit, and met with Lead Staff Michelle Walsh. Designee Rosalind Ward was called and arrived shortly.

During the course of the investigation, records were reviewed, the facility was toured, and interviews were conducted. Expired perishable food was observed in garage stand up freezer and expired canned foods were observed in pantry. Staff confirms staff utilize on Resident 2 (R2) more than one brief when changing R2 with no doctor's order.

Based on observation, the preponderance of evidence standard has not been met, therefore, the above allegations are found to be SUBTANTIATED. Exit interview was conducted. A copy of this report and appeal rights were provided to Designee whose signature on this form confirms receipt of this report.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Mai Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 24-AS-20260618102354
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710

FACILITY NAME: ABLELIGHT, INC. -DEWITT
FACILITY NUMBER: 107209208
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/20/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/21/2026
Section Cited
CCR
87555(b)(8)
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87555(b)(8) All food shall be of good quality. Commercial foods shall be approved by appropriate federal, state, and local authorities. Good in damaged containers shall not be accepted, used, or retained.

This requirement is not met as evidenced by:
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7
Staff immediately disregarded expired food during visit. POC cleared during visit.
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Based on observation and interviews conducted, expired nonperishable and perishable foods were observed, poses/posed an immediate health, safety or personal rights risk to persons in care.
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14
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Mai Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 24-AS-20260618102354
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710

FACILITY NAME: ABLELIGHT, INC. -DEWITT
FACILITY NUMBER: 107209208
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/20/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/26/2026
Section Cited
CCR
87468.1(a)(2)
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87468.1 (a)(2) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment.

This requirement is not met as evidenced by:

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Facility will obtain order for to use two briefs for R2 by 06/26/26.
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Based on interviews conducted and records reviewed, R2 is wearing more than two briefs with no physician order, poses/posed an potential health, safety or personal rights risk to persons in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Mai Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/18/2026 and conducted by Evaluator Mai Yang
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20260618102354

FACILITY NAME:ABLELIGHT, INC. -DEWITTFACILITY NUMBER:
107209208
ADMINISTRATOR:MASK, ITASKAFACILITY TYPE:
740
ADDRESS:898 N. DEWITT AVE.TELEPHONE:
(559) 322-9183
CITY:CLOVISSTATE: CAZIP CODE:
93611
CAPACITY:4CENSUS: 3DATE:
06/20/2026
UNANNOUNCEDTIME BEGAN:
08:05 AM
MET WITH:Designee Rosalinda Ward and Lead Staff Michelle WalshTIME COMPLETED:
11:45 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff restrain residents
Staff yell at residents
Staff lock residents in their rooms
Staff does not have the required amount of food to meet residents needs
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 06/20/26, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct initial complaint investigation and health and safety check. LPA introduced self, stated the purpose of the visit, and met with Lead Staff Michelle Walsh. Designee Rosalinda Ward was called and arrived shortly.

During the course of the investigation, records were reviewed, the facility was toured, and interviews were conducted. Residents were observed walking around the facility. Resident has confirm they are not locked in their rooms and treated in a kind matter. Adequate nonperishable and perishable food supplies observed. Therefore, based on interviews conducted, observation, and records reviewed, the preponderance of evidence standard has not been met, therefore, the above allegations are found to be UNSUBTANTIATED. Exit interview was conducted. A copy of this report was provided to Designee whose signature on this form confirms receipt of this report.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Mai Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 4