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13 | Licensing Program Analyst (LPA) Jerome Haley made an unannounced visit to begin the investigation into the complaint allegation listed above. LPA explained the purpose of the visit upon entry. The complaint investigation consisted of interviews and document review.
Regarding the allegation: Staff did not check on resident in a timely manner
During the investigation it was discovered the alleged victim is not an Assisted Living (AL) or Memory Care (MC) Resident. LPA Haley reviewed the resident roster for Assisted Living and Memory Care. The individual was not admitted to either level of living in the community.
Based on the information gathered through interview and document review, the allegation is deemed unfounded, meaning the allegation is false, could not have happened and/or is without a reasonable basis.
An exit interview was conducted, and a copy of this report was provided.
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