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32 | During the interviews with resident, R2 reported that staff help her with her showers and with washing her clothes. R3 reported that staff are meeting her needs. During the interviews with staff, Staff 1 (S1) through S3 reported that staff are meeting the residents' needs and/or reported that staff assists the residents with their Activities of Daily Living (ADLs) such as meals and oxygen.
Regarding the allegation that resident developed sores due to lack of care and supervision, the following was revealed: During the investigation LPA reviewed the Hospice Plan of Care dated February 10, 2026, for R1. Per Hospice Plan of Care, it states primary diagnosis Non rheumatic Tricuspid (Valve) Insufficiency. Per Hospice medication list, on February 5, 2026, R1 was prescribed Betadine Swabsticks 10 % for Wound Care. Per Hospice medication list, on February 19, 2026, the Wound Care medication was discontinued. During the interviews with residents, R2 and R3 reported that they have not develop sores due to lack of care and supervision. During the interviews with staff, S1-S3 reported being unaware and/or stated that they never noticed sores on R1. During the interviews the Executive Director (ED) reported that R1 did not develop sores due to lack of care and supervision.
Regarding the allegation that staff were not responsive to resident's authorized representative, the following was revealed: During the investigation LPA reviewed the Citrus Hills Assisted Living Admission Agreement dated February 10, 2025, for R1. Per Admission Agreement under Family Visits, it states the community's policy...intends to encourage family involvement with residents and to provide ample opportunity for family participation. During the interviews with residents, R2 reported that management communicates with her sister and stated that she has no issues. During the interviews with staff, S1-S3 reported not being aware. During the interviews the ED reported that management is responsive and communicates with the resident's authorized representative.
Regarding the allegation that residents were not accorded a safe environment, the following was revealed: During the interviews with residents, R2 reported that she feels safe here. Per R3, the residents are being provided a safe environment. During the interviews with staff, S1-S3 reported that the residents are accorded a safe environment and/or reported that staff are always doing rounds throughout their shift. During the interviews the ED stated that management monitors the hallway entrance/exit cameras. ED reported that they do not have an issue with homeless coming into the facility.
CONTINUED ON LIC9099-C... |