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32 | Regarding the allegation, Facility does not have sufficient staffing, it was reported that staff quit due to not being paid in a timely manner, resulting in the facility not having staff present to care for residents. During the visits, LPA observed six residents present and two staff on duty. Interviews were conducted with residents and staff. Four out of four residents denied the allegation, stating staff have always been present to care for them and they do not believe the facility has ever been short staffed. LPA was unable to take statements for the remaining two residents due to their medical condition. Two out of two staff denied the allegation. One staff stated they only heard rumors of former staff not being paid but did not have any firsthand information. Another staff stated they recall some staff calling off around November and December 2025, and added there was always sufficient staff present as the other staff worked together to ensure two staff were always working at the facility during the day and one staff there at night, to provide care for residents. Both staff stated they have had no interruption in pay and are paid timely. During an interview, the Licensee admitted paying staff late, resulting in at least two staff quitting, however, they stated there were no gaps in staffing as other staff stepped up to cover the abandoned shifts. A record review of the staff schedule for November 2025 through February 2026, indicates two staff were scheduled everyday from 7am-7pm and one staff scheduled overnight from 7pm-7am. Due to conflicting information obtained, the allegation: Facility does not have sufficient staffing is deemed unsubstantiated.
Regarding the allegation, Residents’ needs are not being met, it is alleged that there were insufficient staff present at the facility, resulting in residents having to wait a long time to receive care. Four out of four residents denied the allegation, stating staff have always been present to care for them and they respond right away. LPA was unable to take statements for the remaining two residents due to their medical condition. All residents successfully interviewed stated they have no issues or concerns with the care being provided now nor in the past. Two out of two staff denied the allegation, stating residents needs are being met as all staff work hard all the time to ensure good care is being provided. There is always someone at the facility available to assist residents with whatever they need. Based on the review of the staff schedule, between November 2025 through February 2026, there were always two staff present for the morning/afternoon shift and one staff present for the evening/overnight shift. None of the evidence gathered supports the allegation, therefore the allegation is deemed unsubstantiated.
CONTINUE TO LIC9099-C....... |