335530134-4-30-2026-56-AS-EMAN-DVBM6N-20260623092010

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 335530134
Report Date: 04/30/2026
Date Signed: 04/30/2026 02:16:38 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/18/2026 and conducted by Evaluator Beena Singh

PUBLIC

COMPLAINT CONTROL NUMBER: 56-AS-20260218161029

FACILITY NAME:	GARDENS OF RIVERSIDE, THE		FACILITY NUMBER:	335530134
ADMINISTRATOR:	GARCIA, GRISELDA "GRACIE".		FACILITY TYPE:	740
ADDRESS:	10849 ARLINGTON AVENUE		TELEPHONE:	(951) 637-8844
CITY:	RIVERSIDE	STATE: CA	ZIP CODE:	92505
CAPACITY:	98	CENSUS: 81	DATE:	04/30/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Adminstrator Griselda Gracie Garcia		TIME COMPLETED:	02:40 PM

ALLEGATION(S):

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Facility staff not allowing family to visit resident.
Facility not providing adequate supervision for residents.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Beena Singh conducted an unannounced visit to the facility to conduct a complaint investigation on the above allegations. LPA met with Administrator Griselda Gracie Garcia, and discussed the purpose of the visit.

First Allegation:-Facility staff not allowing family to visit resident.
During the investigation, LPA Singh was not able to find sufficient evidence to corroborate the allegation.
Five(5) out of Five(5) staff and Five(5) out of Five(5) residents confirmed that family visitations are permitted during designated hours, provided that family members notify management or staff of their intent to visit.

During the inspection, LPA Singh reviewed the facility's log records, which verified that Resident #1’s family members were consistently allowed to meet and visit with them at the facility.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Beena Singh
LICENSING EVALUATOR SIGNATURE:	DATE: 04/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 56-AS-20260218161029

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

FACILITY NAME: GARDENS OF RIVERSIDE, THE	FACILITY NUMBER: 335530134
	VISIT DATE: 04/30/2026

NARRATIVE

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Second Allegations:-Facility not providing adequate supervision for residents.
During the investigation, LPA Singh was not able to find sufficient evidence to corroborate the allegation.
Five(5) out of Five(5) staff and Five(5) out of Five(5) residents confirmed that facility provide them with constant supervision and Staff always takes good care of the residents in care.

Based on the evidence found during the investigation, the allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

An exit interview was conducted with Facility Administrator Griselda Gracie Garcia, and a copy of this report was provided at the conclusion of the visit.

SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Beena Singh
LICENSING EVALUATOR SIGNATURE:	DATE: 04/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2026

LIC9099 (FAS) - (06/04)

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