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32 | Allegation - Staff did not prevent residents from eloping from the facility. The investigation into this allegation consisted of interviews and record reviews.
Interview with witness, W1, who reported that on 11/10/2025, an unnamed resident in care eloped from the facility. W1 further stated that 2 facility staff left the facility for approximately 20 minutes to look for the resident, leaving the facility without any staff present. On the same day, another resident (R4) eloped from the facility at approximately 11:35 AM. W1 reported that facility staff did not report that R4 was missing to law enforcement. On 11/12/2025, R4 was located at a location approximately seven miles away from the facility.
Interview with a resident’s family member stated they received a call from a facility staff informing them that R2 had eloped from the facility without supervision. Interviews and record reviews revealed that R2 was unable to leave the facility without assistance.
Review of facility notes revealed that on 10/11/2025 confirmed that R1 had shared drugs with R2 and other residents in care. The facility notes also revealed that on 11/11/2025, R1 and R2 left the facility at around 3:30 AM and R2 returned to the facility at around 4:00 AM.
Police records from the Elk Grove Police Department were also reviewed. According to Summary Report #25-004128, on 06/20/2025, Officer responded to the facility after resident R3 was reported missing at approximately 10:00 AM. after leaving the facility.
Additional information was obtained during another complaint investigation conducted on 12/17/2025 (Complaint# 27-AS-20251208152635). During that investigation, interviews and record reviews revealed that resident R3 had another elopement incident on 12/15/2025. Staff on duty reported that on the morning of 12/15/2025, during breakfast, R3 became angry. Staff stated that she was the only staff member on duty at the time. While taking the garbage outside, staff observed R3 outside on the sidewalk. Staff stated that R3 walked past her and continued walking down the street. Staff attempted to verbally redirect R3 but was unsuccessful. Staff then instructed another resident, R5, to follow R3 while she returned inside the facility to contact the administrator, Bulou Matamadua, to report the incident. Staff reported that the administrator instructed her to call 911. Staff stated that law enforcement eventually located R3. Record reviews for R3 revealed that R3 was assessed as unable to leave the facility without assistance and required staff supervision, including supervision when using the bathroom.
Based on interviews and record reviews, multiple residents who were assessed as unable to leave the facility without assistance were able to exit the facility without staff supervision. Additionally, there were incidents where the facility was left without staff present, and in one case, staff instructed another resident to follow an eloping resident instead of directly supervising the resident. Based on the evidence obtained during the investigation, the allegation that staff did not prevent residents from eloping from the facility is substantiated.
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