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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 345002854
Report Date: 06/18/2026
Date Signed: 06/18/2026 01:42:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/03/2026 and conducted by Evaluator Talwinder Bains
COMPLAINT CONTROL NUMBER: 59-AS-20260503133957
FACILITY NAME:ALMOND GROVE ASSISTED LIVINGFACILITY NUMBER:
345002854
ADMINISTRATOR:SUMMERHAYS, PRESTONFACILITY TYPE:
740
ADDRESS:6135 ALMOND AVENUETELEPHONE:
(916) 988-7506
CITY:ORANGEVALESTATE: CAZIP CODE:
95662
CAPACITY:78CENSUS: 61DATE:
06/18/2026
UNANNOUNCEDTIME BEGAN:
01:10 PM
MET WITH:Administrator, Preston SummerhaysTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff did not prevent the spread of a communicable disease.
INVESTIGATION FINDINGS:
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On 6/18/26, Licensing Program Analyst (LPA) Talwinder Bains arrived unannounced to deliver complaint findings for allegations listed above. LPA met with Administrator, Preston Summerhays during today's visit and explained the purpose of the visit.

The department conducted records review and interviews with staff and residents to investigate the complaint.



**Report continued on LIC9099-C**
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Talwinder Bains
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 59-AS-20260503133957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ALMOND GROVE ASSISTED LIVING
FACILITY NUMBER: 345002854
VISIT DATE: 06/18/2026
NARRATIVE
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** continued from 9099....



Allegation- Staff did not prevent the spread of a communicable disease. Unsubstantiated.

During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation. Based on observation, record review, and statement reviewed, the facility was following universal precautions to address scabies cases at the facility. As a precaution, during the first sign of a rash of any resident, facility puts out PPE outside the resident room, notifies staff of the potential of scabies, and an in-service to staff is reviewed on proper hand washing and universal precautions. Facility encouraged residents to stay in their room during the episode. Regarding scabies case for resident, R1, it was noted that R1 has scabies in February 2026 and facility provided proper treatment per R1s physician’ s order to address that. Additionally, R1 was seen scratching their skin around 4/25/26 and R1 was sent to hospital as assessed by staff to sought medical help. R1 returned from hospital after getting the treatment for possible scabies and staff administered the treatment as ordered by medical professional. R1 was also seen by their dermatologist on 4/29/26 related to this issue. It was also noted that facility notified all scabies cases to local health department and followed their guidelines to handle these cases. Based on the information gathered, it was evaluated that facility took appropriate measures to address scabies cases for resident, R1 and other residents and there were no concerns, therefore, the allegation is Unsubstantiated.

A finding that the complaint allegations is UNSUBSTANTIATED means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

Exit meeting conducted .A copy of this report has been provided to facility.





SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Talwinder Bains
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2