Records reviewed indicated that there have been no incidents or falls for resident R1 in the last three months prior to initial visit on 04/23/2026. Staff assist R1 with their care and needs in order to help prevent falls. Observations indicated that residents in care are monitored for fall risk and staff are quick to assist when residents need or request assistance. Interviews conducted indicated facility and staff have addressed resident’s fall risk and are monitoring closely along with hospice care. R1 also has physical therapy that is seeing R1 weekly for additional support. Staff encourage R1 to use walker or wheelchair when moving about the facility but sometime R1 does not which causes a fall. Therefore, the allegation staff did not address resident’s fall risk is unfounded.

Staff yell at resident

Interviews conducted with residents indicated that residents are happy with the care that is being received and staff are helpful. Interviews with staff indicated that staff sometimes have to speak in a louder voice due to resident hearing loss but they do not yell at residents. Observations indicated that staff are speaking respectfully to residents in care and only will speak in a louder voice if the resident did not hear the staff the first time. Therefore, the allegation staff yell at resident is unfounded.

Based on records reviewed and interviews, LPA finds the above allegations to be UNFOUNDED- meaning that the allegations were false, could not have happened and/or is without reasonable basis. Exit interview conducted with the Administrator. Copy of report was given to facility.