496804032-5-28-2026-21-AS-VBEI-DUUV26-20260608160236

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 496804032
Report Date: 05/28/2026
Date Signed: 05/28/2026 02:55:36 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/18/2026 and conducted by Evaluator Christi Coppo

COMPLAINT CONTROL NUMBER: 21-AS-20260518155849

FACILITY NAME:	COGIR OF SONOMA PLAZA		FACILITY NUMBER:	496804032
ADMINISTRATOR:	CORNEJO, WENDY		FACILITY TYPE:	740
ADDRESS:	91 NAPA ROAD		TELEPHONE:	(707) 939-1500
CITY:	SONOMA	STATE: CA	ZIP CODE:	95476
CAPACITY:	105	CENSUS: 95	DATE:	05/28/2026
		UNANNOUNCED	TIME BEGAN:	09:28 AM
MET WITH:	Wendy Cornejo, Administrator		TIME COMPLETED:	03:10 PM

ALLEGATION(S):

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Resident sustained an injury due to possible neglect or physical abuse

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Christi Coppo arrived at this facility unannounced, to open an investigation into the above allegations. LPA met with Administrator Wendy Cornejo.

Complaint alleges resident (R1) sustained an injury due to possible neglect or physical abuse. Complainant states that facility staff observed R1 to have a black eye, it was observed while they were getting R1 ready for morning breakfast. Staff questioned R1 about their eye, but R1 made conflicting statements accounting for they received it; initially stating that a person came in the night and struck them but then reporting to the police that they had a bug in their eye. During investigation, LPA conducted interviews. LPA interviewed seven staff. One (1) staff said they did not directly observe R1 to have any bruising of the eye or a black eye, but that staff reported to them that they saw a bruise, three (3) staff reported seeing a bruise or red mark on R1's eyelid, and three (3) staff reported they did not observe R1 to have any bruising or a black eye. Seven (7) out of seven (7) staff report they did not observe anyone hit or strike R1. So, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Victoria Bertozzi
LICENSING EVALUATOR NAME: Christi Coppo
LICENSING EVALUATOR SIGNATURE:	DATE: 05/28/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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