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13 | Licensing Program Analyst (LPA) K. Kaur arrived at the facility for subsequent complaint inspection. LPA met
with Administrator Sabrina Kaur and explained the purpose of the visit and reviewed the elements of the allegations. LPA delivered the following complaint investigation findings.
The Department investigated the allegations listed above. Based on interviews conducted with Residents and staff no incident was witnessed of staff yelling at residents. Based on observations resident meals and mattress meet licensing requirements.
Based on these findings, the above allegations are UNSUBSTANTIATED. Although the allegations may have
happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did
not occur, therefore these allegations are unsubstantiated.
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